spotify usa customer service phone number

It’s not clear how many premium subscribers may be switching to the free ad-supported tier, but it is clear that Spotify’s ad-supported user base is outpacing its premium subscribers, quite possibly due to consumer cost-cutting due to the economic downturn. However, it represents a ratio of 40% paid-to-free listeners, a ratio that seems to be in free-fall.įor comparison, Spotify’s premium subscribers constituted 46% of its overall user base in Q1 2019, falling to 45% in Q1 2020, 44% in Q1 2021 and 43% in Q1 last year, before dropping to just under 42% for the previous quarter.Ī two-percentage point drop in the premium-to-free listeners ratio from quarter-to-quarter seems significant.

This is the first time Spotify has claimed a user base in excess of half-a-billion users, with 210 million premium subscribers and 317 million on the ad-supported plan. If you want to contact Spotify for a business-related reason, on the other hand, you can do so via one of the specialized online contact forms or email addresses that the company has set up for artists, advertisers, journalists, and investors. Spotify now has 515 million monthly active users (MAUs), representing a 5% increase on the previous quarter and 22% increase on the corresponding period last year. Collect your order in store and enjoy premium OP services like personalized fitting and adjustment. The company, unfortunately, doesn’t have a customer service phone number you can call.

Spotify usa customer service phone number